Info and Services


Each J.Ciro Watch purchase comes with standard services, including:

Two-Year Manufacturer's Warranty

Each J.Ciro watch is covered by our standard Two-Year Manufacturer Warranty starting from the date of purchase. Our warranty covers the working mechanisms inside each watch. Unfortunately, J.Ciro can not cover scratches to the case or glass. Should you experience any damage to your watch, please reach out to us.

Free Watch Battery Replacement

It's not fun for anyone to have a dead watch battery. J.Ciro wants to see your watch on your wrist. If your battery dies, J.Ciro will replace it for you free of charge. This service is good for the life of the watch.

Free Watch Strap Installation

J.Ciro encourages its customers to explore different straps on their watches. If you purchase a new J.Ciro strap for your J.Ciro watch and would like to have it installed for you, simply mail J.Ciro the watch and we will do it for you. 

Watch Care & Cleaning

To clean your watch's case or crystal, lightly moisten a soft cloth with warm water. Applying minimal pressure, proceed to wipe your case and crystal clean. Be careful not to immerse the watch in water, nor to apply too much pressure during cleaning. Avoid soaking the leather strap in water. Thoroughly dry your case, crystal, and strap with a soft dry cloth, being careful to apply minimal pressure again. A free cleaning is included with our battery replacement or strap installation services.